Shipping policy
Shipping
Unless it is a Pre-Order Item, we will ship your order within 72 hours from the time you make your purchase.
Once your order is shipped, we estimate you will receive your order within 7 working days.
We also have a pick-up option available for you.
Here are further details about our shipping policy:
- The shipping time may vary depending on the location and availability of the product.
- We provide a tracking number for every order once it has been shipped. You will receive communication regarding the tracking details so you can keep an eye on your package.
- Please note that our shipping times may be impacted by factors such as unexpected weather events and national holidays, which may delay the delivery of your order.
We always strive to provide the best possible shipping experience for our customers. If you have any questions about our shipping policy, please don't hesitate to contact us at artypartyhk.kids@gmail.com
Cancellations
We offer cancellations provided the order has not been dispatched.